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These kits will be sent with total repair parts and guidelines. All Warranty repairs should be finished by an authorized provider. Utilizing an unauthorized service supplier voids the Lifetime Assurance. If your product is not able to be fixed, replacement product will be given up exchange at equal or lower value of initial products.

Our lifetime warranty is a guarantee versus flaws in materials (leather and hardware such as snaps, zippers, buckles, rivets, and so on) and workmanship. Our leather, similar to 100% natural products, will periodically have unique characteristics such as: small scars, creases and variations in the color and are not considered defects. Verified  Steel Horse Leather  are fixed or replaced at no charge.

Worn edges or corners, natural fading and softening of products is an expected incident. We ensure the foundation of our product will hold your personal belongings safely. We find that patches and natural wear are a part of the story that unfolds as your product grows with you. One of a kind, Vintage and Found item might need to be patched or stitch due to the nature of classic material.

Leather can be cleaned up and brought back with a routine of leather care products designed to tidy, condition and secure. Leather Care can assist preserve your item longer. Please see our Leather Care page to learn more. We recommend conditioning your leather at a minimum of every 6 months. Find out more about how to look after your leather.

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Vegetable tanned leather when conditioned ought to feel a little oiled and look rich. Comparable to the nature of skin it needs to be moisturized as quickly as it feels dry. We charge $25 + shipping for conditioning or head to a store for onsite conditioning free of charge and the full Will Leather Item experience.

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If your canvas product gets damp, we suggest you let it air dry thoroughly in a warm dry location. If at any time your canvas has scratches or marks, these can typically be reduced by utilizing a hair dryer on medium heat to assist the wax soften and take in back into the canvas.

Will Leather Product reserves to ideal to alter, edit or cancel our Life time Warranty without notice.

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